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Sign Up For Interfolio Email Alerts through the Interfolio Client Community

The New Interfolio Client Community Portal 

The Interfolio Client Community allows system and institutional administrators to manage cases and access updates on issues, product ideas, outages, and the product roadmap.

Members can join the Interfolio Announcements user group to receive email alerts on outages, releases, webinars, and roadmap updates.

This article explains how to join. If you're unsure about access, contact your Customer Success or Account Manager.

Check out this article to learn more about the Client Community.

 

Sign Up for the Interfolio Announcements User Group

  1. Log in to the Interfolio Client Community
    Be sure to select Interfolio as the product to navigate to Interfolio's client community page.
  2. Select the User Group tile
     
  3. Search for and select the group Interfolio Announcements
  4. Select Join Group

Joining this group will automatically register you to receive email notifications regarding:

  • system outages and other widespread known-issues
  • new releases
  • upcoming webinars
  • quarterly roadmaps

You can always check the known issues page within the client community and follow issues directly there. We will only use this group to send alerts if an issue is impacting all Interfolio users or causing a system outage. 

 

Change Frequency of Email Alerts

  1. Select the frequency you would like to receive notifications
Email Frequency Descriptions
Every Post Receive an immediate email anytime a new post is made.
Daily Digest One email each day including all posts created the day
Weekly Digest One email each week including all posts created that week
Limited Fewer than weekly emails

We recommend selecting Every Post to ensure you receive timely notifications. On average, we expect you will receive 2-3 emails each month alerting you of new releases and upcoming webinars.

 
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