Send Letter 'As-Is' When a Problem Has Been Marked During a Quality Check
Letters marked as problem documents will not be sent unless specified by the user or the letter writer. If the user does this, we will not cancel any deliveries that the letter is in. Applicants can mark the document as okay to send by following the steps below.
Send Letter 'As-Is'
- Navigate to the Letters page and click View Details next to the letter that has failed the quality check (Red Exclamation Point) to open the document reader.
- Scroll down and select Please send this letter as-is under the Delivery Options section. The Delivery Option will update automatically.
