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Send Letter 'As-Is' When a Problem Has Been Marked During a Quality Check

Letters marked as problem documents will not be sent unless specified by the user or the letter writer. If the user does this, we will not cancel any deliveries that the letter is in. Applicants can mark the document as okay to send by following the steps below.

 

Send Letter 'As-Is'

  1. Navigate to the Letters page and click View Details next to the letter that has failed the quality check (Red Exclamation Point) to open the document reader.
    View details selected adjacent to file with red exclamation point
  2. Scroll down and select Please send this letter as-is under the Delivery Options section. The Delivery Option will update automatically.
    Please send this letter as-is options selected under the Delivery Options section
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